Transition & Retention

Keep students engaged and supported

Keep students engaged and supported by centralising access to student services, academic support, and extracurriculars, creating a one-stop platform that enhances the student experience without adding to your team's workload.

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Teams

Foster Belonging Before Day One: CampusConnect Teams bridge the gap between enrollment and orientation by integrating students into peer networks and support cohorts early. By establishing these social foundations before arrival, we significantly reduce first-year withdrawal rates and ensure every student begins their journey with a pre-built community.

  • Onboarding & Training whether it's your first time or you just need a refresher, we offer onboarding and training for your team. We’ll guide you through how the platform works, best practices for responding to questions, and tips for engaging with candidates effectively.

  • Foster academic and social integration by placing students in dedicated cohorts based on their course, accommodation, or personal interests, ensuring they never feel anonymous in a large institution.

  • Bridge the gap between support staff and students through direct access to departmental teams, allowing for proactive intervention and personalised guidance.


 

 Live Chats Creation & Support

Live chats on CampusConnect are a fantastic way to connect directly with candidates, answer common questions, and provide reassurance ahead of arrival. To make it as easy as possible for departments to get involved, we offer full support throughout the process.

  • Event Planning & Timeline At the start of the cycle, we’ll work with you to create a live chat schedule that aligns with key dates and candidate needs. We typically aim to run 2–3 live chats per month, each involving a mix of teams.

  • Setup & Scheduling We will work with you to set-up and schedule the events on CampusConnect. We can provide all the tools you need to create these events, while also being on hand to support you with this.

 
 

 Content Creation and Curation:

Develop engaging content and resources, spark discussions, and keep members informed.

  • Establish trust and transparency by showcasing authentic student experiences that resonate more deeply than traditional corporate marketing brochures.

  • Drive continuous engagement with a dynamic feed of ambassador-generated insights covering everything from academic deep-dives to local lifestyle guides.

  • Identify content resonance through engagement analytics, helping your marketing team understand exactly which topics are converting prospects into enrolled students.

 

Single Sign On

Streamlined Access, Enterprise-Grade Security: Remove the friction of multiple logins and enhance platform adoption with seamless SSO integration. By allowing students and staff to access CampusConnect using their existing university credentials, we ensure a secure, "one-click" experience that meets the highest institutional security standards.

  • Boost engagement and retention by eliminating password fatigue and providing instant, barrier-free access to the community from day one.

  • Simplify user management for IT departments by synchronising account provisioning and deprovisioning with your central identity provider.

  • Guarantee data integrity through secure authentication protocols, ensuring that student data remains protected within your existing ecosystem.